Menu

What is WEEE?

•The Waste Electrical and Electronic Equipment Regulations (2006 No. 3289) (WEEE) is a UK legislation designed to address the environmental impact of waste electrical and electronic equipment

•The regulations have been put in place to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection

•Both Cyrus Audio and our customers can assist in recycling waste electrical and electronic equipment

•We cannot recycle items unless you return them, so our customers have an important role to play in helping us to recycle

•Cyrus Audio will undertake their responsibility as both a Producer and a Distributor to dispose of these goods in line with European legislation

How do I know if my product is covered?

Look out for this symbol:

 WEEE Icon

•If the symbol shown here is found on any of your goods, it means that the product is covered by the WEEE Regulations

•Please click here (PDF 68kb) for more details of products that are included in the WEEE Directive

 

How do I recycle my old products?

•When you have finished with a WEEE product, please do not put in your domestic waste bin, as it will not be recycled

•Please consult your local authority for information about recycling schemes in your area

•Cyrus Audio can support you to recycle your old products, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.  

 

The RoHS Directive

The RoHS Directive, also known as EU Directive 2002/95/EG, came into effect on July 1st, 2006.

The RoHS directive mandates that electrical and electronic products put into the European market within EU states shall contain restrictive levels of the following substances:

•Lead (Pb)

•Cadmium (Cd)

•Mercury (Hg)

•Hexavalent Chromium (Cr6+)

•Polybrominated Biphenyls (PBB)

•Polybrominated Diphenyl Ethers (PBDE)

 

Cyrus Audio is fully committed to comply with the RoHS Directive. If you have any queries, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Awards 2013 CYRUSXP2QXDiap Or HIFI 2013-Verrouillehi-fi choice winner 2012Web CD Players CyrusWeb Music Streamers CyrusWeb Stereo Amps Cyrus

 

 

Recognised by thirty years of awards and accolades, Cyrus consistently pushes the boundaries of audio technology. A passion for music motivates us to continually work towards the ultimate hi-fi system – which reproduces the sound and feeling of a live performance without any interference or loss of detail.

There is something special about music – our favourite musicians can make us laugh with glee, cry with emotion, jump up and dance or sit back and feel our bodies relax. To experience the full effect your music was intended to have, you need a hi-fi which has been carefully tuned and engineered to translate masses of data into the complex and emotive sounds the musicians made in the first place.

Fantastic Resolution

When you play high resolution versions of your favourite music through Cyrus hi-fi equipment, the first thing you will notice is the vast increase in detail you can hear. Suddenly previously unheard taps of the drum, soft intakes of breath and delicate strums on guitar strings emerge.

As we develop new products, we spend weeks tuning them to make sure that they pick up all of the minute details in your music so that you can hear them.

Sound Stage

When you’re sitting back enjoying your music, we want you to be able to close your eyes and imagine that the band is playing in front of you. If we’ve done our jobs (and so have the producers of your music), you should be able to hear the singer in front of you, with perhaps the lead guitarist to the left and the bass to the right and the drummer and percussion behind the singer.

Called a soundstage, filling your room with music like this will make you fall in love with your collection all over again. This is the ultimate requirement we have of all of our hi-fi products.

Expert Engineering

To make sure our products meet our high audio standards, our research and development process involves extensive listening tests during which a team of our experts measure products’ performance against a comprehensive list of criteria.

Each and every component we use is put through in-circuit listening tests, and of course final products are refined and adapted until they give the best possible performance during a series of demanding tests.

For units purchased online from www.soundcan.co.uk, Cyrus Audio offers a 30 day money back guarantee. If you change your mind about your soundcan, you can return it to us in the original packaging for a full refund. For details and to return your product please click here. Please do not send products back to us without first arranging to do so.

Cyrus Audio supports retailers to provide a 12 month warranty (subject to terms and conditions) from the date of purchase. It is the responsibility of the customer and retailer to prove that the item is covered by this warranty (i.e. was purchased within this period). In the rare event that your Cyrus unit does develop a fault, please take it back to the retailer from whom it was originally purchased, as they may be able to cure the problem on site.  If they cannot, they will liaise with the Cyrus Service department to get your unit back to full working order.  If for any reason you cannot return it to your original retailer, please visit your nearest retailer.  You can find your nearest UK retailer by clicking here. Or if you are not in the UK you can contact your local Cyrus Distributor here. Please retain all sales receipts as proof of purchase.

Conditions of Warranty
1) Cyrus Audio Ltd Warranty is only valid when the products are bought through our authorised dealers in your country of residence. Products shipped across borders will not be covered under warranty unless specific permission has been granted by Cyrus.
2) No dealer or Distributor may vary the terms of the warranty which is personal to the original Purchaser.
3) The warranty is non- transferable.
4) The warranty excludes:
-  Damage caused through neglect, accident, misuse, wear and tear, or through incorrect installation, adjustment  or repair by unauthorised personnel. Any unauthorised servicing will result in loss of guarantee.
-  Liability for damage or loss occurring in transit to or from the purchaser.
-  Consequential damage, loss or injury, arising from or use in conjunction with this equipment.
5) Cyrus reserves the right to raise a charge for the investigation and carriage of equipment returned to us under warranty but where there is no fault found on the equipment.
The above conditions do not affect your statutory rights as a consumer.

User Manual

setup info

  1. Status indicator light ring.
  2. Hands-free button. Press to answer/hang-up a hands-free call.
  3. Volume down/up buttons. Press to change the volume.
  4. Play/pause button. Press repeatedly to switch between pause and play. Press and hold to start Bluetooth pairing.
  5. Microphone. Talk into the microphone when making a hands-free call.
  6. Micro-USB charge socket. Connect the charging cable here.
  7. Charging indicator.
  8. Aux in socket. Connects to the headphone or line out socket of a non-Bluetooth audio player or computer.
  9. On/Off switch.

Charging the soundcan

  1. Connect the USB cable (supplied) to the charge socket.
  2. Connect the other end of the cable to a computer USB port or a 5V USB power supply (not supplied).
  3. The charging indicator will light when charging and switch off when fully charged.

NOTE: The soundcan should be fully charged for four hours before first use.

First use

  1. Switch on the power switch.
  2. soundcan will automatically start the pairing process
  3. The indicator light will flash quickly.
  4. Activate Bluetooth on your mobile device/computer and search for devices.
  5. The soundcan will be listed as ‘Cyrus soundcan’.
  6. Choose to pair with the soundcan.
  7. On some Bluetooth devices you may be asked for a passcode. If so, enter ‘0000’.

If pairing is successful, the indicator will light continuously.

In regular use

  1. Switch on the power switch.

The indicator light will flash slowly while searching for Bluetooth devices that have previously been paired. Once a paired device has been found, the indicator will light continuously.

Your soundcan is now ready to use.

Playing music

  1. Use the controls on your source to select and play the music you want.
  2. Set the volume with the controls on your source and on the soundcan. soundcan sounds at its best when placed in the centre of a wooden table, such as a coffee table.

Phone calls

  1. If your phone rings, the music will mute. To answer the call, press the hands-free button.
  2. Speak clearly and close to the soundcan to ensure that the caller can hear you.
  3. Press the hands-free button to disconnect the call when you are finished.

Troubleshooting

Volume level too low?
- Check that the volume level on both the soundcan and your source are turned up sufficiently.

Bluetooth connection lost?
- Press and hold the button to start the pairing process.

No sound when connected to a computer?
- You may need to select the soundcan in the audio set up of your computer.

• No Power?
Charge the soundcan - see “Charging the soundcan”.

• No sound during or after pairing?
Turn up the volume on the soundcan using the volume up button.